Refund & Return Policy
We want you to love your purchase! If there’s an issue, please review our policy below.
🔹 Returns
Due to hygiene and product safety for perfumes:
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Returns are accepted only if the product is unused, unopened, and in original packaging
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You must contact us within 7 days of delivery
🔹 Non-Returnable Items
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Opened or used perfumes
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Items without original packaging
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Sale or discounted items
🔹 Refunds
Once your return is approved and received, we will:
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Inspect the product
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Notify you of approval or rejection
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Refund processed back to your original payment method within 7–14 business days
🔹 Exchanges
We only replace items if they are:
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Damaged during delivery
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Incorrect item received
You must provide unboxing proof or photos upon request.
🔹 Return Shipping
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Customers are responsible for return shipping charges (unless our mistake)
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Shipping cost is non-refundable