Shipping Policy

We want you to love your purchase! If there’s an issue, please review our policy below.

🔹 Returns

Due to hygiene and product safety for perfumes:

  • Returns are accepted only if the product is unused, unopened, and in original packaging

  • You must contact us within 7 days of delivery

🔹 Non-Returnable Items

  • Opened or used perfumes

  • Items without original packaging

  • Sale or discounted items

🔹 Refunds

Once your return is approved and received, we will:

  • Inspect the product

  • Notify you of approval or rejection

  • Refund processed back to your original payment method within 7–14 business days

🔹 Exchanges

We only replace items if they are:

  • Damaged during delivery

  • Incorrect item received

You must provide unboxing proof or photos upon request.

🔹 Return Shipping

  • Customers are responsible for return shipping charges (unless our mistake)

  • Shipping cost is non-refundable

🔹 Contact for Returns & Refunds

📩 support@secretdudes.com

✅ Shipping Policy – Secret Dudes

Last updated: [Insert Date]

🔹 Processing Time

Orders are processed within 1–3 business days after payment.

🔹 Delivery Time

  • Nationwide (Pakistan): 2–7 business days

  • International: Coming soon

Delays may occur due to customs or courier issues.

🔹 Order Tracking

Tracking details will be provided once your order ships.

🔹 Lost / Delayed Packages

If a package is lost or delayed by the courier, we will assist you in tracking. Secret Dudes is not responsible for delays after dispatch.

✅ Terms & Conditions – Secret Dudes

Last updated: [Insert Date]

By visiting secretdudes.com, you agree to our terms:

  • Products are for personal use only

  • Prices may change without notice

  • We reserve the right to refuse service to anyone

  • Unauthorized use of our brand content or images is prohibited

  • All products should be used as directed — we are not liable for allergies or misuse

✅ Bonus: Disclaimer

Perfume longevity varies based on skin type, environment, and usage. Results may differ from customer to customer.

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